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Workspace-level email sync policy: admin defaults + "contact-associated only" retention #27406
gpearreomne
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Problem.
Email sync settings (visibility, contact auto-creation, group/non-professional exclusions) are per mailbox, set by each user. Admins can't set defaults or enforce a policy. Twenty also imports and stores every message in the synced folders, whether or not it involves a CRM contact. In practice:
Proposal.
Why. CRM email should be shared by default and personal email should never be stored. Right now, self-hosters have to build external database triggers and purge jobs to get there.
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